picture of the abm playbook

Propensity 2025 wrapped: A year of precision, growth, and momentum

Everything we build is grounded in one thing: the impact it has on our customers’ businesses. This year, that impact showed up in real, measurable outcomes. 

Together with our customers, we helped B2B teams reach the right people with more precision across more channels than ever before. And laid the foundation to go beyond traditional ABM.

Our focus has never been growth for growth’s sake. It’s always been about outcomes. When our customers succeed, growth follows.

Here’s a look back at the impact our customers saw this year, what made it possible, and how we’re building toward what’s next.

A year of meaningful impact

Every new customer brought new use cases, new questions, and higher expectations. That pressure is a good thing. It pushed us to build better, faster, and with more focus.

This year, Propensity customers collectively generated:

  • 267,212,079 impressions served
  • 261,436 clicks generated
  • 83,387,588 website visits de-anonymized at the contact level
  • 2,646,157 emails validated

Every number represents a real person reached, a real signal uncovered, or a real conversation started between marketing and sales. And those outcomes are what continue to guide how we build.

What we shipped this year

Everything we shipped this year was built with one goal in mind: helping teams move faster from signal to activation. 

Contact-Level Insights

  • Contact-Level Attribution to see exactly which people are engaging
  • Contact Website Tracker to identify and act on high-intent site visits

Audience Building and Data Quality

  • Double-verified contact data to ensure accuracy before contacts enter your CRM
  • Niche audience segmentation to go beyond basic firmographics
  • Advanced psychographic data filters to build audiences based on skills and interests

Campaigns and Optimization

  • ABM Coach to generate AI-powered campaign recommendations
  • AI-generated creative and copy to help teams scale campaigns faster
  • Enhanced analytics and reporting, including trend analysis, LinkedIn health checks, Facebook reporting, and daily campaign spend visibility
  • Asset Library to organize and connect creative assets across plays and campaigns

Sales Activation

  • Sales Alerts via Slack, email, Salesloft, and webhooks
  • AI recommendation engine to suggest real-time optimizations based on performance data

Customer Experience and Trust

  • SOC 2 Compliance to reinforce our commitment to data security
  • Support Tickets to track and manage support tickets directly inside Propensity
  • ABM Onboarding Checklist  to accelerate time to value
  • Ambassador Portal to recognize and reward customer advocates

From ABM to targeted marketing

ABM is still foundational to how we think about growth. But this year made one thing clear: ABM alone isn’t enough.

Customers need precision, more channels, better signals, and clearer ways to act on intent as it happens. That’s why Propensity evolved beyond traditional ABM into a broader precision targeted marketing platform, helping B2B teams reach and understand buyers across the full funnel.

This year set the foundation for that shift. And as we head into next year, Propensity is expanding into new campaign types including contextual advertising and geofencing, giving teams even more ways to reach buyers at the right moment with the right message.

Recognized by the industry

This year’s momentum didn’t go unnoticed. 

Propensity was:

We’re proud of the recognition, but even more proud of the customers behind it.

Showing up where it matters

We spent a lot of time engaging with prospects and customers in person this year. Propensity sponsored, attended, and spoke at major industry events including:

  • INBOUND
  • Dreamforce
  • SaaStr
  • Salesforce Connections

These conversations directly shaped what we built next.

Propensity team at events in 2025

Expanding where and how you reach buyers

Buyers don’t live on one channel. Neither should your marketing. This year we expanded our ecosystem with new partnerships across:

  • Reddit
  • TikTok
  • Amazon

Alongside existing partnerships with Google, LinkedIn, and Meta. More channels mean more opportunities to reach buyers where they actually pay attention.

Thank you for being part of the journey

None of this happens without our customers, partners, and community.

Your feedback, ideas, and challenges shaped everything we built this year. You pushed us to think deeper at the contact level and raise the bar for what targeted marketing can be. 

We’re just getting started, and we’ll continue to support more targeted marketing, more predictable growth, with more ways for our customers to reach the right buyers across every channel.